We are very proud of our fast fulfillment which means that we cannot make any changes to orders once they are placed.
Non-custom & personalized acrylic items typically ship in 2-5 business days. Personalized gold plated & other metal jewelry take about 2 to 5 weeks for production at this time. These items are handmade by our design team and take a lot of time and care to perfect. Once custom pieces are in production, they cannot be canceled nor returned. Once shipped, US orders take on average 2-7 business days to be delivered. We ship from Maryland! View our full shipping policy here.
Once your order ships, you will receive an email and/or text containing your tracking number. You can easily track your orders through the Shop app or through Route!
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What is gold filled?
Gold filled jewelry uses a special manufacturing process and the amount of gold alloy used on gold-filled pieces is different than gold-plated.
Gold-filled jewelry stands up to wear and tear very well.
What is gold plated?
Gold plated jewelry is a sterling silver, brass, copper or other metal electroplated with a layer of gold.
What is Sterling Silver?
Sterling silver is an alloy of silver containing 92.5% pure silver 7.5% other metals
What is Zircon?
Zircon is a beautiful, natural gemstone with a high refractive index and strong dispersion, a gemological way of saying well-cut zircon is actively brilliant and full of fire! What's more, it is available in a broad color range - yellow, brown, orange, red, violet, green, blue, and colorless.
What is Cubic Zirconia?
Cubic zirconia is a colorless, lab-created gemstone made of the cubic crystalline form of zirconium dioxide.
What is Vermeil?
Vermeil, also known as “silver gilt”, refers to high quality (pure or sterling) silver that is plated with a thin layer of gold. Most vermeil jewelry available now is created by electroplating the silver with gold, a chemical process that uses an electrical current to bind the two metals together.
Follow these tips to keep your jewelry in tip top shape!
Natural body chemistry, environment & certain chemicals may oxidize or change the color of the metals. The best way to prevent tarnishes is to care for your jewelry properly.
Be mindful that some materials like cosmetics, hairspray, perfume, deodorant, lotions and household chemicals can speed up the tarnishing process.
*DO NOT use silver cleaner on your jewelry. Polish your silver jewelry using a silver polishing cloth only.
*Remove your jewelry when performing tasks that may cause physical damage such as cleaning, swimming, working out etc.
*Avoid exposure to chemicals such as chlorine & ammonia. Put your jewelry on after you've applied lotions and perfumes.
*Remove jewelry when bathing and swimming.
*Acrylic jewelry should NOT be exposed to alcohol as it will cause small cracks usually along the edges. This includes perfumes & body sprays. It's best to remove your acrylic jewelry before applying perfumes or avoid spraying over the acrylic. Wait until skin is dry before wearing your jewelry.
Most of our jewelry uses plating or are gold filled. In order to maintain its quality and color it’s best to avoid contact with water or other harsh chemicals. Always store your jewelry in a secure and airtight place between wears and ensure that you clean your jewelry lightly with a cloth to keep it in beautiful condition.
Although extremely rare, some people are allergic to the metals and finishes commonly used in making jewelry. It is the responsibility of the consumer to be aware of any allergies he or she may have to metals (gold, silver, etc.) or the oxidation applied to metals (liver of sulfur) prior to making a purchase. Because there is no way for us to know the medical history of our customers, Ria x Rain will not be held liable for any allergic reactions that may occur as a result of wearing our jewelry.